5 Comments
author

Boundaries and bravery! Two powerful things for BOTH agents and customers.

Expand full comment
Nov 25, 2023Liked by Sandy McMaster

Brilliant as always Sandy!

Expand full comment
author

So glad you're here, David. Talk about brilliant! Thanks for reading and chiming in.

Expand full comment
Nov 27, 2023Liked by Sandy McMaster

"Fair warning - you'll want to give them all your wisdom." True statement - we want to show how good we are and we need to learn a different process for demonstrating our skills without giving away the entire store!

Expand full comment
author

Yep - 100%. I still have to pace myself...remind myself of who I'm in front of and where they are in their hiring process.

Expand full comment